Patient Billing and Financial Policy

At 525 Dental in London, Ontario, we want our patients to understand their dental costs and payment responsibilities before treatment. Our team is happy to answer questions about billing, payment methods, and insurance claims so you can plan for your dental care with confidence.

Accepted Payment Methods

For your convenience, 525 Dental accepts the following forms of payment:

• Visa
• MasterCard
• Debit
• Cash
• Cheque

If you have questions about payment or would like clarification before your appointment, please contact our office at (519) 672-1190.

When Is Payment Due?

Payment is due at the time dental services are provided unless alternative arrangements have been discussed and approved in advance.

We aim to provide quality dental care at reasonable fees and encourage patients to discuss any financial concerns with our team before treatment whenever possible.

Dental Insurance and Patient Responsibility

If you have dental insurance, our team can help clarify billing questions and explain the information available to us about your coverage. However, insurance plans vary, and coverage depends on the terms and limits of your individual policy.

Patients are responsible for all fees charged by 525 Dental, regardless of their insurance coverage or the amount reimbursed by their insurance provider.

We encourage you to review your benefits and confirm your coverage with your insurance company before treatment if you have questions about your out-of-pocket costs.

Questions About Your Account?

If you have a question or concern about a statement, payment, or other account matter, please call us at (519) 672-1190.

We welcome the opportunity to review your concerns with you. Sometimes, a quick conversation can clarify a misunderstanding and help resolve the issue.

Appointment Changes and Cancellations

We understand that schedules can change. If you need to reschedule or cancel an appointment, please provide at least 48 hours’ notice whenever possible.

A fee may apply to appointments cancelled with less than 48 hours’ notice or appointments missed without notice. Please contact our office if you have questions about our cancellation policy.

Contact 525 Dental

If you have questions about patient billing, payment methods, insurance, or appointment changes, our team is here to help.

525 Dental
525 Oxford Street East
London, Ontario N5Y 3H8
Phone: (519) 672-1190
Email: info@525dental.com

Contact 525 Dental to speak with our team.

Please contact our office directly if you need clarification about your account or the financial policies that apply to your appointment.